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PRIVACY POLICY

How will the information you give be used​

The Data Controller (DC) will only use your information on the basis that it is necessary for insurance and risk management purposes. Where the DC needs to pass information to other firms, it will only be for that purpose. Your information will be processed by Griffiths & Armour who have developed and own the RMworks. Should Griffiths & Armour contact you, it will only be in connection with the above reason.

 

If the DC have to transfer/store information to a third country outside of the United Kingdom (UK) and/or the European Economic Area (EEA), they will only do so if a similar level of protection applies. If the DC needs to obtain information which is by nature sensitive, they will only do so on the basis that it is in the public interest – for example to fight crime, prevent fraud or to make sure insurance is available.

 

Griffiths & Armour and the DC will use this information:

 

  • To administer the site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • To improve the site to ensure that content is presented in the most effective manner for you and for your computer;
  • To allow you to participate in interactive features of the service, when you choose to do so;
  • As part of efforts to ensure the security of the website and services.

What type of personal information is needed?

  • The DC may need personal details which might include: name; age; telephone number; email address; information relevant to their insurance claims history.
  • The DC will only collect what is necessary and will only keep it for twelve years after their relationship with Griffiths & Armour has ended.
 

Information collected about you. 

With regard to each of your visits to this site the following information may automatically be collected:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types; and
  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products viewed or searched for; page response times, download errors, lengths of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs), methods used to browse away from the page and any phone number used to call us.

Use of cookies on our website

A cookie is a small text file that is downloaded onto your computer when you visit certain websites and allows a website to recognise a user’s computer. Cookies are used to help users navigate websites more efficiently and to perform certain functions, as well as to provide information to the owners of the website. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.

 

Types of cookies used?
The cookies used on this website have been categorised based on the categories found in the International Chamber of Commerce (ICC) UK Cookie guide. The cookies used include:

  • Strictly necessary cookies enable you to move about the site or provide certain features you have requested.
  • Functionality cookies – enhance the functionality of the website by storing your preferences.
  • Performance cookies – improve the performance of the website, providing a better experience for you.
 

How can you restrict or delete cookies?
The cookies used are essential for parts of the website to operate, some may have already been set. You may delete and block all cookies from this website, but please be aware that restricting or deleting cookies may impact on the functionality of the website. Your web browser may allow you to restrict or delete cookies set by this website. The Help function within your browser should tell you how.

What other types of information are needed?

  • The DC might need details of any motor convictions.
  • The DC will only collect what is necessary and protect it with appropriate security measures.

How is your information obtained?

  • In relation to your use of the RMworks the DC will gather information that you input into the RMworks site or that is provide to them in order to give you access to the system. Where the system is used in the administration of claims, the DC may also provide details of the claims and any personal details that are necessarily required.

What are my legal rights?

  • You have the right to complain to the Information Commissioner at www.ico.org.uk, Tel 0303 123 11132.
  • You can obtain a copy of your personal information from the DC without charge by contacting the DC at the address above. This may include the right to transfer information to other providers.
  • You have the right to ask the DC to correct information.
  • You have the right to ask the DC to delete your information or stop using it, unless it is necessary for the DC to retain it for insurance or financial purposes as set out in their document retention policy.
  • You may have the right to object if decisions about you are made solely by a computer.